In "Become the Squeaky Wheel" a book recently published Eli Manning Womens Jersey , Michelle Dunn demonstrates the major areas a business should focus on to ensure a satisfactory customer experience.
One mistake business owners make is not having a credit policy in place when they open their business. This can be easily corrected by implementing one at any time. "At the very least, every business should have every customer fill out a credit application," says Dunn.
"In the businesses view, it seems easier to just process the order without obtaining any or limited information on the customer. Most new business are so excited to make the sale they don't want to offend the customer by asking them to fill out a credit application Authentic Odell Beckham Jr Jersey ," explains Michelle Dunn.
Another mistake business owners make is not to ask for the money once it is due. They were so happy to make the sale, and now don't want to make the customer mad by asking for the money, even if it is past due.
Show potential customers that you are proud of what you do and that you are serious, and have a sound credit policy in place. The customer that is offended or doesn't want to fill out the credit application is probably not someone you want as a customer anyway.
Michelle Dunn has over 17 years experience in credit and debt collection. She is the founder of Never Dunn Publishing Authentic Darius Slayton Jersey , LLC, is a writer, consultant and the Editorial Advisor for Eli Financial Debt Collection Compliance Alert Newsletter. Michelle started M.A.D. Collection Agency and ran is successfully for 7 years. She also owns and runs Credit & an online community for credit and business professionals.
She has written 5 books in her Collecting Money Series She is currently writing a book for the Streetwise Series, part of the Adams Media Corporation. In addition to writing and marketing her books Authentic Julian Love Jersey , Michelle moderates and runs Credit & and was a member of The American Collectors Association for 9 years.
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7. Offer free 24 hour help with all products you w customers to ask you questions by e-mail, bytoll free phone, by free fax, etc.
8. Provide free shipping with all orders. If you can'tafford it Authentic Daniel Jones Jersey , you could offer free shipping on orders overa specific dollar amount.
9. Give away a free sample of your product. You willgain people's trust when you allow them to try out afree sample of your product. If they like it they won'thesitate buying it.
10. Offer a buy one get one free deal. If you sellmore than one product this type of deal works le will feel they are getting more for their moneyand order quicker.
About the author:
Rojo Sunsen is a specialized bounty hunter who prefers to work quietlyconfidentially for the benefit of her clients.
The Quick and Easy Way To Find People By Cell Phone Number Technology Articles | March 31, 2010 Are you being victimized by harassing or disturbing calls from an unknown caller?? Has the caller left threatening messages on your voicemail or answering machine?? Or hung up just as you answered?? I...
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